Amazon or their seller or whoever was have a little bit of a sale so I bought a license for my desktop, my laptop, and my wife's laptop. I don't know if it'll help, but I'll throw a little more background in to confuse things.Īt the time, I bought THREE "licenses". HOW do I get this software activated? I KNOW the Product ID worked originally - this can't POSSIBLY be this hard. Copied and pasted it right from the download file, idiot-proof and exactly what's been in use for 2 years, and it STILL says it's invalid. Went back to the product and skipped the "activate over Internet" and did the "Enter the Product Key". There was a bunch of groups of numbers (9 groups) that I THINK it wanted me to enter, but the groups of numbers had 7 digits each and the boxes would only take 6 digits.Ĭouldn't get the 7-digit groups of numbers into the 6-space boxes, and I couldn't find ANY way to get to a human being, and the automated system disconnected. It wanted wanted me to enter some HUGE bunch of numbers. But it IS valid - it's been in use for years. I tried doing the "activate over Internet" and it said it wasn't valid. It worked EXACTLY the way it did when I originally downloaded it.ĮXCEPT. I then took the file I had for the Product key and downloaded Office 2019. I recently had to re-install Windows 10 Pro on the laptop. It's been running on a laptop for OVER two YEARS. I have a Product ID (the 25 character thing) for Office 2019 Pro. I've tried this in the msoffice forum and it just sits there.
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